Salesforce Certified Associate Practice Exam

What are sharing sets in Salesforce Experience Cloud?

1. Tools for creating custom objects

2. Record access sharing tools for customer portals

3. Methods for data encryption

4. User interface customization settings

The correct answer is: Record access sharing tools for customer portals

Sharing sets in Salesforce Experience Cloud are specifically designed to manage record access within customer portals. They allow organizations to create and define a set of records that can be shared with users in a portal based on their account association. This feature facilitates a streamlined way to control which records a user can see or access, ensuring that customers have the appropriate visibility over their own data while enhancing their overall experience in the portal. This functionality is essential for maintaining data security and privacy, as it allows specific sharing rules to be applied based on user profiles or roles. Using sharing sets reduces the complexity of sharing settings as it simplifies how access is managed for a large number of records related to portal users, scoring high on usability and efficiency. The other provided options do not accurately describe sharing sets. Custom objects involve creating new entity types, data encryption pertains to securing sensitive information, and user interface customization settings focus on the aesthetic and navigational aspects of the portal. None of these relate directly to the concept of sharing sets, which distinctly serve the purpose of record access management in the context of Salesforce Experience Cloud.