Salesforce Certified Associate Practice Exam

What feature allows you to create orphan contacts in Salesforce?

1. Creating Contacts without an associated Account

2. Linking multiple Contacts to a single Account

3. Utilizing shared accounts for group sales

4. Duplicating existing Contact records

The correct answer is: Creating Contacts without an associated Account

The ability to create orphan contacts in Salesforce is facilitated by the option to create contacts without associating them with an account. This means that a contact can exist independently, without the need for a related account record. This feature is particularly useful in scenarios where a contact may not yet have an associated business relation or when dealing with personal contacts that do not belong to a specific company. Utilizing orphan contacts allows for greater flexibility in how data is organized and can accommodate various business processes, such as managing personal networking contacts or early-stage leads that may not yet have been converted into an account. This feature underscores the aspect of Salesforce that supports different sales and business models which may not always center around formal accounts.