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When creating a summary report, what must be created first?

  1. A joined report

  2. A matrix report

  3. A tabular report

  4. A dashboard

The correct answer is: A tabular report

To create a summary report in Salesforce, the process begins with developing a tabular report. This foundational report serves as the building block for all summary reports because it allows users to gather and display data in a simple list format. Once the tabular report is established, it can then be enhanced by adding grouping and summarization functionalities, which are hallmarks of a summary report. The tabular format allows users to organize records in rows with the capability to create basic calculations, like sums or averages, on individual columns. From this basis, users can manipulate the data further to create a summary report that highlights key insights derived from the data, suitable for analysis and presentation. The other options are derived types of reports that could follow but are not necessary prerequisites for creating a summary report. A joined report is designed for displaying data from multiple report types, while matrix reports allow for data aggregation based on two dimensions, further complicating the structure beyond what is needed initially to create a summary report. A dashboard, on the other hand, is a visual representation of data from reports but is not directly involved in the creation of a summary report itself. Thus, starting with a tabular report is the correct approach for developing a summary report in Salesforce.